MOFI5500-5GXeLTE Download/Firmware Update Section for EM7411, EM7411-DUAL, EM7455, EM7690, EM9191:

If you want to see a video on how to do the firmware update, you can look at it here:

Here is how to insert the SIM Card

Here are some videos that may help you understand the set up better

MOFI5500 wifi recovery

How to set a wifi password using the Wizard

MOFI4500 General Trouble Shooting Tutorial

MOFI4500 Recovery Tutorial (to restore MOFI4500 V2 routers not booting up properly)

setting up mofi cloudlink on MOFI4500 router

change admin password

manual flash firmware

MOFI4500 4GXeLTE SIM4 Band lock

The current user manual is located here:
(updated 5500 user manual will be updated soon but 90% of the features are the same as this user manaul)


If for some reason you killed your router during an update or the router does not boot up, you can use the recovery option to get it back up.
If you need to do a recovery, please ensure that you are using the correct firmware as if it, it can damage the router

You can do a recovery to get the router back up
Please save the latest firmware to your pc as well as the latest firmware on the page below to your pc

To do the recovery on the MOFI5500 router, please follow these steps model.pdf

Here is the latest official firmware for the MOFI5500-5GXeLTE


Firmware 3.0.9std
Date Released: Sept 23 2021

MD5: 3640b1993e0715c146f35f21a0224ad5

Change logs:

– 3.1.0 Added Remote Management (Free per router)
– 3.0.9 Fixed Remote Update Bug
– 3.0.9 Added Feature in Load Balancing to specify a site and interface which is important for online banking.
– 3.0.9 Added Support for the EM7411, EM7411-DUAL, EM7455 so now all the 5500 series are on the same firmware
– 3.0.9 Updated PureVPN (note if our purePVN is not working with a dediated IP, contact PureVPN as they need to update your account)
– 3.0.9 Added Guest WiFi Option
– 3.0.6 Added Scheduled Reboot Option
– 3.0.6 Added Family Shield (Allows Parentel Auto Block Control for Bad Web Sites Automatically)
– 3.0.6 Changed SSH to LAN by default
– 3.0.6 Added updated WiFi Scheduler and Wifi Scheduler Advanced
– 3.0.6 Added Access Control Feature
– 3.0.6 Fixed Ability to Enable/Disable Module
– 3.0.6 Added Bandwidth Usage
– 3.0.5 Added Fail Over and Load Balancing
– 3.0.5 Added Wifi Scheduling
– 3.0.5 Added Wireless Repeater Mode
– 3.0.5 Added Mac Filter
– 3.0.5 Added WiFi Blocker
– 3.0.2 Added IP Pass Through/Bridge Mode
– 3.0.2 Fixed Issue when changing routers IP causing router’s Wifi not to load
– 3.0.2 Fixed Issue when using a WAN connection and setting wifi password
– 3.0.1 Default IPS TTL to 65
– 3.0 Release Includes Updates for Wifi, LAN and other hardware driver updated
– 2.0R26 Fixed WPA2 seucrity type going to TKIP instead of AES by defualt
– 2.0R26 Change default ISP TTL to 64 as found this works better and faster than 65.
– 2.0R25 Enable option to Disable WCDMA mode under Mofi Internal Modem
– 2.0R24 Selective band lock and Speed Band Lock are now sync so you can change either and both will get updated
– 2.0R23 5G added as default when possible for the EM9191
– 2.0R22 Added Auto MTU and Auto MSS to ensure best speeds possible
– 2.0R21 Can see the bands module is connected to under Advanced Signal Strength/Status under Mofi Internal Modem
– 2.0R21 Added Drop down list to select APN
– 2.0R18 Changed IPV4 to be set only instead of IPV4/IPV6 (Fixes many Visible customer that were not able to connect unlesss they did this)
– 2.0R17 Fixed Speed Band Lock Issue
– 2.0R17 Ability to turn IPV6 off
– 2.0R17 Ability to turn reconnection off
– 2.0R15 Fixed a security software bug where it can cause the router not to boot up and if this happens, will need to put the router in recovery


To install, save this firmware to your pc

Log into the router,

Go to system then manually flash firmware

The checksum will be: 3640b1993e0715c146f35f21a0224ad5

Once confirm, apply and perform the update.

The process will take only a few mins
You can watch the power LED as it will go off and the router will reboot.
When you see the power LED go solid, it is completed and you can connect back to the wifi and log back in

If you miss it, just close the browser and open back up again and go to and it should be updated

After this is installed,

Suggest you should do a factory default

You can do this 2 ways,

If you can get into the gui, log into it

Go to System then Backup/Flash Firmware

Then click on PERFORM RESET

If you cannot get into the router after the update, you can do a Hard Reset
To do this, power off and on the router
When the power LED is solid, hold the reset at the back of the router down for 10 seconds and then release
This will reset it and you should be able to get in

After the router is back up

The router is now updated, to check what firmware you are on, click on Status then Overview


If you need to change your APN, best way is to run the wizard located on the top right

If you are having issues getting online, please confirm that the apn (access point name) is correct that you are using

Also suggest to try isp ttl 64, 65 and 117

These are located under Mofi Internal Modem then click on the Configuration tab