MOFI5500-5GXeLTE Download/Firmware Update Section for EM7411, EM7411-DUAL, EM7455, EM7690, EM9191, RM502:

If you want to see a video on how to do the firmware update, you can look at it here:

Here is how to insert the SIM Card

Here are some videos that may help you understand the set up better

MOFI5500 wifi recovery

How to set a wifi password using the Wizard

MOFI4500 General Trouble Shooting Tutorial

MOFI4500 Recovery Tutorial (to restore MOFI4500 V2 routers not booting up properly)

setting up mofi cloudlink on MOFI4500 router

change admin password

manual flash firmware

MOFI4500 4GXeLTE SIM4 Band lock

The current user manual is located here:
(updated 5500 user manual will be updated soon but 90% of the features are the same as this user manaul)

If for some reason you killed your router during an update or the router does not boot up, you can use the recovery option to get it back up.
If you need to do a recovery, please ensure that you are using the correct firmware as if it, it can damage the router

You can do a recovery to get the router back up
Please save the latest firmware to your pc as well as the latest firmware on the page below to your pc

To do the recovery on the MOFI5500 router, please follow these steps model.pdf

Here is the latest official firmware for the MOFI5500-5GXeLTE


Firmware 3.2.5std
Date Released: Dec 25 2021

MD5: c44d62355d8f7cd97deea6295a3e7407

Change logs:

– 3.2.5 Fix IP Vanish Issue
– 3.2.4 Fix IST TTL issue so it comes up faster wtih the changed ISP TTL
– 3.2.4 Fix Speed Band Lock Issue where it did not wait enought time to lock in a few bands
– 3.2.4 Fix Speed Band Lock Issue when provider set to none
– 3.2.4 Added IP Vanish VPN
– 3.2.2 Added WiFi checker to bring up 5.0GHz and 2.4GHz WiFi if it goes down
– 3.2.2 Fixed Auto MTU better for VPN Services and set MTU limit.
– 3.2.2 Change Band Scans to merge Tmobile/Sprint B25/B26/B41
– 3.2.2 Fixed PureVPN reload issue
– 3.2.2 Added WireGuard VPN using MOFI CLOUD VPN services (this is very fast)
– 3.2.2 Added SuftShark VPN Option
– 3.2.2 Fixed IP V6 Issue when dual stack is enabled (disabled by default)
– 3.2.1 Added Module Updater under System then Internal Module #1 Flasher
– 3.1.8 Fixed Auto MTU Issue
– 3.1.8 Added Webcheck option under Mofi Internal Modem for networks that cannot do pings
– 3.1.8 Added PAP/CHAP username and SIM Pin Code option
– 3.1.5 Updated Issue where Visible was not working
– 3.1.4 Fixed issue with T-Mobile not connecting with the 5500-RM502 model
– 3.1.3 Fixed issue with Visible APN getting overwritten to VSBLAPP
– 3.1.3 Corrected Firewall Rules for IP-Pass Thru and Captive Portal
– 3.1.2 Added Support for MOFI5500-5GXeLTE-RM502 5G model
– 3.1.2 Updated Adblocker to router
– 3.1.2 Added Mofi QOS with guaranteed speed rate
– 3.1.2 Added Port Forwarding UI in own section (makes it easier to use)
– 3.1.2 Added PPTP Server/Client Support
– 3.1.2 Added Mofi Openvpn Package
– 3.1.2 Added Webserver UI to control routers GUI Port
– 3.1.2 Added SNMPpackage with basic support for modules
– 3.1.2 Added UPNPpackage
– 3.1.2 Added Mofi to Mofi Router Support Using SoftEtherVPN
– 3.1.2 Added Countdown timer script (makes it possible to reboot router every X mins/hours)
– 3.1.2 Added Bandwidth Reset Date to GUI)
– 3.1.2 Updated Reconnection Scripts
– 3.1.2 Added SMS Message Support
– 3.1.2 Updated Captive Portal
– 3.1.2 Fixed Remote Update Display
– 3.1.2 Fixed NordDNS Issue
– 3.1.0 Added Remote Management (Free per router)
– 3.0.9 Added Feature in Load Balancing to specify a site and interface which is important for online banking.
– 3.0.9 Added Support for the EM7411, EM7411-DUAL, EM7455 so now all the 5500 series are on the same firmware
– 3.0.9 Updated PureVPN (note if our purePVN is not working with a dediated IP, contact PureVPN as they need to update your account)
– 3.0.9 Added Guest WiFi Option
– 3.0.6 Added Scheduled Reboot Option
– 3.0.6 Added Family Shield (Allows Parentel Auto Block Control for Bad Web Sites Automatically)
– 3.0.6 Changed SSH to LAN by default
– 3.0.6 Added updated WiFi Scheduler and Wifi Scheduler Advanced
– 3.0.6 Added Access Control Feature
– 3.0.6 Fixed Ability to Enable/Disable Module
– 3.0.6 Added Bandwidth Usage
– 3.0.5 Added Fail Over and Load Balancing
– 3.0.5 Added Wifi Scheduling
– 3.0.5 Added Wireless Repeater Mode
– 3.0.5 Added Mac Filter
– 3.0.5 Added WiFi Blocker
– 3.0.2 Added IP Pass Through/Bridge Mode
– 3.0.2 Fixed Issue when changing routers IP causing router’s Wifi not to load
– 3.0.2 Fixed Issue when using a WAN connection and setting wifi password
– 3.0.1 Default IPS TTL to 65
– 3.0 Release Includes Updates for Wifi, LAN and other hardware driver updated

To install, save this firmware to your pc

Log into the router,

Go to system then manually flash firmware

The checksum will be: c44d62355d8f7cd97deea6295a3e7407

Once confirm, apply and perform the update.

The process will take only a few mins
You can watch the power LED as it will go off and the router will reboot.
When you see the power LED go solid, it is completed and you can connect back to the wifi and log back in

If you miss it, just close the browser and open back up again and go to and it should be updated

After this is installed,

Suggest you should do a factory default

You can do this 2 ways,

If you can get into the gui, log into it

Go to System then Backup/Flash Firmware

Then click on PERFORM RESET

If you cannot get into the router after the update, you can do a Hard Reset
To do this, power off and on the router
When the power LED is solid, hold the reset at the back of the router down for 10 seconds and then release
This will reset it and you should be able to get in

After the router is back up

The router is now updated, to check what firmware you are on, click on Status then Overview

If you need to change your APN, best way is to run the wizard located on the top right

If you are having issues getting online, please confirm that the apn (access point name) is correct that you are using

Also suggest to try isp ttl 64, 65 and 117

These are located under Mofi Internal Modem then click on the Configuration tab

Manually Update firmware on the EM7690/EM9191 Module

If you want manually update the EM7690/EM9191 to latest module update, download and save this file (83MB File, module firmware 3.04)

Once this is saved, take the sim card out of you router

Then log into the router, go to system then Internal Module #1 Flasher then click on the tab to manually update the module

If the updates fail, first, delete the module update an then redownload it again and ensure it it fully downloaded
With the sim card out, please reset the router by going to system then factory default then perform reset

After it reset, you can try the update again.